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High Quality, Comprehensive Cardiac & Vascular Care.
Privacy Policy
Effective Date: 05/01/2021
At Austin Cardiology Clinic, we value your trust and are committed to protecting the privacy of your personal and health information. This Privacy Policy describes how we collect, use, and safeguard your information, and explains your rights regarding your data.
1. Information We Collect
We may collect the following types of information when you interact with our practice:
- Personal information (name, date of birth, address, phone number, email)
- Insurance and billing information
- Medical history and health information (as provided by you and your healthcare providers)
- Information from visits to our office and use of our services
- Communications with our staff (phone calls, texts, emails)
- Information provided through our website and patient portal
2. How We Use Your Information
We use your information to:
- Provide medical care and coordinate treatment
- Communicate with you regarding appointments, test results, and follow-up care
- Process billing and insurance claims
- Manage practice operations and improve patient care
- Comply with legal and regulatory requirements
3. Sharing of Information
We may share your information only as permitted by law, including:
- With other healthcare providers involved in your care
- With your insurance company for payment and coverage purposes
- With authorized business partners (e.g., billing services) under strict confidentiality agreements
- When required by law (e.g., reporting certain diseases, responding to legal requests)
We will not sell or share your information for marketing purposes without your explicit consent.
4. SMS Communications
By providing your mobile phone number to Austin Cardiology Clinic, you consent to receive SMS (text) messages from us regarding your care and related services. These messages may include:
- Appointment reminders
- Missed call follow-ups
- Important practice updates (e.g., office closures or schedule changes)
- Account balance notifications
- Care coordination messages
Terms of SMS Messaging:
- Message frequency will vary depending on your care and communication preferences.
- Standard message and data rates may apply according to your mobile carrier’s plan.
- You may opt out of SMS messaging at any time by replying “STOP” to any text message from us.
- For assistance with SMS messaging, reply “HELP” or contact us at 512-551-3490 or info@accatx.com.
- SMS messages are not intended to replace professional medical advice or to deliver sensitive Protected Health Information (PHI). We will not include PHI in SMS messages. For secure communication regarding your health information, please use our patient portal: https://31099.portal.athenahealth.com/.
- We will not sell or share your mobile phone number with third parties for marketing purposes.
- Your phone number and SMS message content are handled in accordance with HIPAA and applicable privacy laws.
5. Patient Portal Communications
Our patient portal offers a secure platform for communicating about your health and accessing your medical records. We encourage you to use the portal for all communications that may contain sensitive health information.
You can access our patient portal here:
https://31099.portal.athenahealth.com/
6. Website and Online Privacy
- When you visit our website, we may collect limited technical information (such as IP address and browser type) to help us improve the site. We do not collect personal or medical information via our website unless you voluntarily submit it through a form or the patient portal.
7. Your Rights
You have the right to:
- Access your medical records
- Request amendments to your records
- Request restrictions on certain uses and disclosures
- Request confidential communications
- Receive a copy of this Privacy Policy
To exercise these rights, please contact us at:
Austin Cardiology Clinic
2911 Medical Arts St, Bld 18, Austin, TX 78705
Phone: 512-551-3490
Email: info@accatx.com
7. Your Rights
You have the right to:
- Access your medical records
- Request amendments to your records
- Request restrictions on certain uses and disclosures
- Request confidential communications
- Receive a copy of this Privacy Policy
To exercise these rights, please contact us at:
Austin Cardiology Clinic
2911 Medical Arts St, Bld 18, Austin, TX 78705
Phone: 512-551-3490
Email: info@accatx.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date will always be posted at the top of the policy. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Austin Cardiology Clinic
2911 Medical Arts St, Bld 18, Austin, TX 78705
Phone: 512-551-3490
Email: info@accatx.com